Return & Refund

Return & Refund Policy

Thank you for choosing SimplyHomeGoods! We hope you are satisfied with your purchase. If you are not completely satisfied with our products, we offer the following return and refund policy:

1. Return Period

• You may request a return or exchange within 30 days of receiving your product. Please ensure that the product is unused and in its original packaging.

2. Return Conditions

• Products must be in their original condition, unused, unwashed, and undamaged.
• Returned items should include a proof of purchase or order number.

3. Return Process

• Please contact us at support@simplyhomegoods.com with your order information and reason for the return.
• Our customer service team will provide you with the return address and further instructions.

4. Refunds

• Once we receive the returned item and confirm it meets the return conditions, we will process the refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.

5. Shipping Costs

• Original shipping costs are typically non-refundable unless the return is due to a defective product or an error in shipment.

6. Product Exchanges

• If you wish to exchange a product, please indicate the item you would like to exchange for when returning the product. We will process the exchange upon receiving the returned item.

7. Contact Us

If you have any questions or need further assistance, please feel free to contact our customer service team, and we will be happy to help.

Thank you for your trust and support of SimplyHomeGoods!